Our Guarantee
Love it, or your money back.
We stand behind every bag. If you're not happy with your Earth Co coffee, we'll make it right — no drama, no hoops.
Our 30-day promise
Try your Earth Co coffee for up to 30 days. If it's not for you, reach out and we'll offer a refund or a replacement — even if the bag is opened. And you don't need to ship anything back — the bag is on us. We'd rather you find the right blend than keep one you don't love.
How it works
- Reach out through our Contact page within 30 days of delivery.
- Include your order number and tell us what didn't work for you.
- We'll process your refund or send a replacement — your choice. Nothing to ship back.
Questions before you buy? Contact us anytime — we're real people and we're happy to help you pick the right blend.
The satisfaction guarantee applies to your first order, one claim per customer, and is offered in addition to your rights under our Refund Policy.